See below for how Call2Teams Go can be more cost-effective for the end customer, regardless of existing Microsoft 365 licensing: Being native, this essential calling option still delivers Teams functionality such as presence, while call history can be viewed in the UI, and contacts can be synced from Outlook. How to enable Teams Voice without Teams Phone license.Ĭall2Teams Go is a game-changer for PBX calling, as only one Microsoft Teams Resource Account license is needed per tenant.įor the end customer, Call2Teams Go provides a native voice enabler that leverages the power of Teams and ensures a quality outbound calling experience to PSTN whilst eliminating extra license costs. The soon to be released Call2Teams Go is a new Direct Routing product that eliminates the need for any additional Microsoft licenses for PBX users. Those on a Microsoft 365 Business, would need to purchase voice as a bundle, and request this without the Microsoft Calling Plan included.īut that was then, and this is now. (Remember E5 comes with voice capabilities). So, what licenses are typically needed to make external calls using Microsoft Teams with Direct Routing?įor Microsoft 365 Enterprise licensing, those on level E1 or E3 would need to add a Teams Phone license. Up until very recently if you wanted to dial externally with Teams you would need the right level of Teams Phone licensing. The only Microsoft 365 option that has external voice calling capabilities included is the Microsoft 365 E5 license. Microsoft 365 Enterprise is split into two main options, again priced per-user, per-month. Microsoft 365 Business is split into three options that have a per-user, per-month cost. If a company has 300 employees or fewer they’ll be using Microsoft 365 Business, any more than that and they will be using Microsoft 365 Enterprise. Most of which need businesses to purchase additional Teams Phone licensing for the user to activate a dial pad in Teams. Accessibility overview for Microsoft Teamsįurther help and learning articles are available from Microsoft Teams Help and Learning Center.There are a few different types of Microsoft 365 subscriptions.Ourcambridge resources for effective meetings.Guide from Cambridge Centre for Teaching and Learning.Service request for enabling a Team's Calendar.Read usage policies and learn about security in Teams.Learn about Private and Shared Channels.If you are using a workstation that is provided and managed by your institution, please contact the IT support team at your institution to ask for assistance with installing the desktop client. Desktop Teams client available for Linux, macOS and Windows from Microsoft's website.Mobile app available for Android and iOS devices from the Google Play Store or Apple App Store, respectively.Microsoft Teams can be accessed in multiple ways: Voice and video calling from within Microsoft Teams. Access the information stored in Microsoft Teams from anywhere.Integrates Microsoft apps in a single workspace and enables real-time collaboration on documents.
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